Why Pennsylvania Counties Are Choosing Vision:
What Vision CAMA Users Are Saying
“Vision 8 CAMA provides our office the latest mass appraisal and statistical technology to develop valuation models that eliminate bias since fairness in property taxation cannot be assured if assessments are not based upon what your property is worth. Having GIS integrated with CAMA adds to the efficiency of quality sales analysis. We are proud to partner with this industry leader. “
Justin Champlin, AAS, CLDA
Ascension Parish Chief Deputy Assessor
“The whole assessing world commends you and your Vision team for making customer service what it should always be, not just better but the BEST!
City of Ellsworth, Maine
“The Warren County Assessment Team has been utilizing Vision software for 7 years. We are very excited to begin transitioning to Vision 8 in early 2021!
Thus far, our transition has been very well planned out by the Vision Support Team, and we couldn’t be happier with the responsiveness and helpfulness while beginning the upgrade process. Thank you Vision Team for the unparalleled support!”
“Every Assessor hopes when they purchase a CAMA system that the vendor will meet their expectations (a successful conversion and a product that works as advertised). My experience with Vision CAMA has exceeded my expectations. We received a successful conversion and were able to go live ahead of schedule. The product works as promised and they continue exceeding expectations by releasing enhanced versions utilizing customer feedback. I have been in the assessment field for over 30 years and working with Vision has been the best customer experience to date. I also really like their Mass Update Tool.”
Chesapeake City, Virginia
“We had been with our previous CAMA provider since 1999 and the level of support towards the end had gotten to such a poor quality…In comparison, when we have a question for Vision we pick up the phone or send a quick email and the response is almost immediate. There’s someone right there to walk us through it. We have been so thrilled. The service is outstanding. It’s such an incredible experience to no longer be held back by our technology. Your CAMA system is supposed to make your life easier and assist you in performing your job and that’s exactly what Vision does. It’s a world of difference.”
Prince George County, Virginia
“Over the past six-nine months the West Baton Rouge Parish Assessor’s Office has had the opportunity to demo and evaluate multiple local and national CAMA software products. In the end, Vision Government Solutions clearly separated themselves from the pack and we are excited to soon begin the conversion process to their Vision 8 CAMA software platform.
From the initial demo and throughout our entire due diligence process, the Vision team has gone the extra mile in addressing any questions or concerns we may have had. After considering product features, the partnership-relationship approach Vision takes with its clients and the emphasis they place on customer support, we feel Vision 8 CAMA is the best CAMA choice we can make for the long haul.
Chris Guerin, CLA
West Baton Rouge Parish Assessor
“I think the most important aspect to keep in mind with Vision 8 being a new product is that we’re going to need support. I was thinking about this issue and it occured to me that customer support, really when you think about it is an expression of Vision’s commitment to us, to the user, to the customer experience. There is probably no better way to express that support than by paying attention to customer service and having a robust team.
You know we Vision users like to tease these other people about how much better we have it. I don’t know how they do it but I’m extremely impressed with how fast they (new members of the growing support team) get up to speed.”
Town of Camden, Maine
“Albemarle County has just over 47,000 parcels. We upgraded to Vision 8 in June 2019 and have seen improvements in system speed and functions. One of our favorite parts of Vision is the Sales Analysis module. We used it to great effect in our 2017, 2018 and 2019 annual reassessments in Version 7 and now enjoy even more options, including the ability to directly export sales ratio reports and sales data to excel in Version 8 while working on our 2020 reassessment.
We also converted to Vision’s Cloud Server. Routine updates to software are seamless and Vision has easy access to our current data when we have questions or need support without the need to have our IT department upload the entire database to an FTP site. Our IT specialists can report on the live data and the Vision data team also provides write support when needed.
We have been very happy with the improvements in Vision 8 and are excited about the momentum of having many other jurisdictions on the same version, especially since it facilitates faster product improvements and more effective customer support.
I highly recommend Vision 8 to non-Vision users and to users of older versions of Vision.”
Albemarle County, Virginia
Unparalleled CAMA Software
Backed by the Industry’s Best Support with 99% of Calls Answered Live
Designed by Appraisers:
Completely configurable user panels
Supports multiple approaches to value
Sophisticated analytical tools
Customizable Property Record Cards
All fields available for ad hoc reporting
Market’s Largest Customer Support Team:
- Used by jurisdictions from under 300 parcels to over 1 million parcels
- Accurate and fast implementations
- Convert to fully functioning sketches, not just pictures of sketches
DESIGNED BY APPRAISERS
Vision 8 is the only CAMA platform designed by appraisers, for appraisers.
Assessors and appraisers on our Customer Advisory Board custom-built Vision 8 to meet the needs of the assessing community.
Work the way you want with tremendous customization and flexibility:
- Add, edit, hide, or relabel any field
- Select the features that meet your needs using the admin module
- Built-in Property Record Card editor
- Robust permissioning & security
INTUITIVE AND EASY TO USE
Every feature was hand-selected and designed for ease-of-use, including:
- Easy-access parcel header
- Intuitive user interface
- “Create-your-own” dashboards
- Full self-service help portal
- The industry’s best support team
Industry's Best Sketch Program
Vision Sketch is specially tailored to reduce the time burden on assessors and improve valuation accuracy:
- See impact on value as you sketch
- Easily flip and rotate sketches
- Seamlessly split and convert shapes
- Quickly add points and modify lines
- Dozens of built-in time savers like bay window stamps and labeling shortcuts
- Export to multiple format types
Vision Web Portal
Increase taxpayer transparency by sharing your CAMA and GIS data with taxpayers online.
Many of our communities opt to use this feature to improve communication with the public and reduce the time burden of fielding inquiries within the office. This feature has become especially popular after the COVID-19 pandemic, as it enables communities to stay connected to taxpayers while reducing in-office foot traffic.
It is also especially popular for communicating changes to values affiliated with a reassessment process. In fact, many Vision communities’ change of value notices will direct taxpayers to the Vision Web Portal for further information.
CUSTOMIZE YOUR PUBLIC DATA
The Vision Web Portal offers the CAMA administrator the utmost flexibility to control what data appears publicly (ownership information, sales information, construction details, sketches, photos and more).
UPDATE YOUR DATA AUTOMATICALLY
The Vision Web Portal comes with an automated data loader, enabling each Community to set up its preferred cadence for data updates: “set it and forget it!”
HIDE SENSITIVE TAXPAYER DATA
Vision CAMA is fully configurable to suppress sensitive or non-disclosure taxpayer records from the public portal. A common example is suppressing the personal information of law enforcement.
LOG-IN AND PAYWALL OPTIONS
Your community can determine whether citizens are able to access the page publicly or whether a log-in is required (with an optional paywall for generating revenue for your community). 95% of our communities include free access to the portal, but some states do generate revenue by charging for access.
Vision Analytics Dashboards
Providing forward-thinking leaders with the ability to examine and evaluate their office at every level and from multiple perspectives – in minutes – not days or weeks.
In this digital world, every leader has to respond to changes and make decisions faster. Vision Analytics delivers that capability by presenting graphical representations of your critical data in the form of executive dashboards.
These dashboards present the measurements of productivity and performance across your office at a glance, including year-over-year analysis of real-time data. This data empowers your team with actionable intelligence.
- Quickly field questions from the media or other entities, such as, median residential sale prices within a neighborhood, city, or specific area, with year over year or historical trending
- Make better informed decisions by using Vision Analytics to see timelines for projects and throttle your resources accordingly
- Has the ability to track exemption applications and amounts by jurisdiction, quickly inform a jurisdiction as to how their roll is impacted by an increase in exemptions within an area.
- Provides sales ratio trendlines and median sale price by neighborhood, along with COD an PRD.
- Conduct historical point-in-time analysis within your data
Examine trends with data on demand.
- View your COD and PRD in real-time, by neighborhood and stratum to highlight trends
- Spot patterns and outliers quickly and efficiently
- Display data points by use-type and style descriptions
- Distinguish easily between data sets with thematic mapping
- Support effective and quick-thinking leaders
- Enhance visibility of overall goals and deadlines, ensuring understanding of individual roles